Privacy policy.

At JM Timber, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website ("Website") or interact with us in any other way. By using our Website, you agree to the practices described in this policy.

Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, and payment information when you:

    • Make a purchase or request a service.

    • Sign up for our newsletter or marketing communications.

    • Contact us with inquiries or requests.

  • Non-Personal Information: We may also collect non-personal information automatically when you visit our Website, such as your IP address, browser type, device information, and browsing behavior. This information is used to improve our Website and services.

  • Cookies and Tracking Technologies: Our Website may use cookies and other tracking technologies to enhance your experience and collect information about how you use our site. Cookies are small data files stored on your device that help us recognize you when you return to our Website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our Website.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide Services: To process transactions, fulfill orders, and provide you with the products and services you request.

  • To Communicate with You: To respond to your inquiries, send you updates about your order, and provide customer support.

  • Marketing and Promotions: To send you marketing communications, special offers, and other information we think may be of interest to you, with your consent where required by law.

  • Website Improvement: To analyze how our Website is used, improve our content and services, and develop new features.

  • Security and Compliance: To protect our business, prevent fraud, and comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These providers are required to protect your information and use it only for the purposes for which it was provided.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the new owner.

Your Choices

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website.

  • Access and Correction: You have the right to access and update the personal information we hold about you. To request access or correction, please contact us using the information provided below.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will take steps to delete or anonymize it.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. We will notify you of any significant changes by posting the new policy on our Website and updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JM Timber
jmtimberllc@gmail.com
(603) 852-3204
87 Line Hill Road, Henniker, NH, 03242